• Protect exposed pipes from cold air drafts by closing and sealing windows and openings in basements or crawlspaces.
• Provide proper insulation for walls and pipes where necessary.
• If pipes cannot be shielded from the cold or the residence has a history of freeze-ups, run a small stream of water from an indoor
  faucet to keep water moving through your pipes. Make sure the drain is open and clear to allow water to escape.
• Keep your thermostat above 55 degrees, even if-you will be away for several days. Toru off water at your washing machine. Try-to have a friend or neighbor check your home periodically while you are away to ensure the heating system is working and that there are no water leaks.
• If your pipes freeze despite these precautions, do not try to thaw them with a torch.
• If you encounter a broken pipe, be aware of standing water and electrical wires-an electrocution hazard may be present.
• Call a licensed plumber or Wyandotte Municipal Services at (734) 324-71908 a.m. to 5 p.m. Monday through Friday or (734) 324-7198
  after hours, if you are not sure what to do.
• Know the location of the master water shutoff valve in your home and check its operation at least once every year.

Wyandotte Municipal Services cannot work on private service lines or plumbing or recommend a plumber, but we can confirm that the service line to your property is thawed.