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Front Desk Help Desk

Navigation/Organization of Website

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Persistent navigation and logical organization makes it easy to navigate and find the information you're looking for in our website. Let's take a closer look:

1. You will always know what section of our website you're in by the section label on each page.

2. The primary menu (always present at the top of the page) divides our website into six main categories: Government, Departments, Community, Arts and Culture, Front Desk, and Contact Us.

3. Certain sections have multiple pages of information, thereby needing a tertiary-level menu (and sometimes even quad-level menus). Menus within sections are always present on the page. These menus will also provide quick links to section-specific forms and frequently asked questions.  More information on tertiary menus is below.

4. Search the website here. Or for advanced search functionality, visit our Search page (also available by clicking on Front Desk, then Search.)

5. The Event Calendar is available on every page. The entire calendar with search capabilities and complete event information including location, time and ticket information is available by clicking on the word "more".

6. Quick Links brings commonly viewed pages to your fingertips.

7. The printer friendly icon ensures that the page graphics do not print.

More on Tertiary Menus

Larger sections of our website (i.e., Departments), might have tertiary-level menus.  These menus are placed here for your ease of navigation in a section that has multiple pages of information.  If you see this symbol This document is available to view in PDF format. in a tertiary menu, it means that particular menu item is available in Adobe Acrobat PDF format. Clicking on it will open the PDF document in a new browser window. See more information on PDF documents in Printing/Downloading below.

Printing/Downloading

When we think our visitors would want to print the information we are presenting in our website, we make it available in Adobe format (.pdf), indicated by this symbol: This document is available to view in PDF format.

If you are having problems viewing PDF documents, please download the free Acrobat Reader here.

To print a PDF document, left click on the link, then click on the printer icon, or click on File/Print.

To print information on a page in our website where a PDF is not available (just a regular page), click on the printer friendly icon in the upper right corner of the content area.  This will ensure that the page graphics do not print.

To download a PDF file to your computer's hard drive, left click on the link, then click on the save icon (looks like a disk). Enter the filename and click Save. You can also right click, then "Save Target As" (Internet Explorer) or "Save Link As" (Netscape). Enter the filename and click Save.

(Note that the above outlined options may not be available on older browsers.)

Technical Stuff

We've optimized our imagery as much as possible without affecting the quality of the graphics. This minimizes slow download times. In addition, graphics are also sliced optimally to minimize slow download times.

Some services in our website open new browser windows on your computer. Unfortunately, this technology is similar to the approach used for those annoying pop-up and pop-under advertisements. If you have pop-up blocker software on your computer, this content may not be displayed. To work around this problem, simply suspend the operation on the pop-up blocker software, open the page, then re-engage your pop-up blocker software.

Technical difficulties can be reported here .

Searching the Website

If you cannot find what you are looking for, use our advanced search feature. Detailed help on Searching is available on the Search Page.

Contacting the Webmaster

Contact the City by email

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