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Departments Municipal Services 

This section has Frequently Asked Questions.

All wyan.org subscribers may access their webmail by clicking here to access the Municipal Services website

Local Access programming schedule is now listed on the Municipal Services website.

General Office Hours: Monday thru Friday 8:00 am to 5:00 pm. The Municipal Services Offices are closed on holidays and when other city offices are closed.

Wyandotte Municipal Services (WMS) is a community-owned, not-for-profit services provider, created by local residents more than a century ago to provide high quality, affordable services tailored to meet the demands of Wyandotte’s consumers. WMS also offers water, phone, internet and cable television services.

Wyandotte Municipal ServicesThe City of Wyandotte is working diligently to become a Green City, and is the recipient of the 2008 Greening Downriver Award from the Southern Wayne County Regional Chamber of Commerce. In addition, Wyandotte has undertaken many steps to become a Green Community. Some notable steps include: The burning of alternative fuels to produce electrical power, solar energy use in publicly owned buildings and an aggressive movement to re-develop Brownfield sites throughout the city. Furthermore, the addition of wind turbines by Wyandotte Municipal Services in 2010 will provide enough energy to power 2500 homes throughout the city.

Our mission
To provide competitive services in an efficient, reliable, fiscally and environmentally responsible manner

How to Contact Us
Wyandotte Municipal Services Business Offices are located at 3005 Biddle Avenue, Wyandotte

Phone: 734-324-7100
After Hours: 734-324-7190
Fax: 734-324-7119
24/7 Internet & Digital Phone Technical Support: 1-888-855-9997

Email: talk2wms@wyan.org
Website: www.wyan.org

General Manager: Melanie L. McCoy
Phone: 734-324-7111
Email: mmccoy@wyan.org

Assistant General Manager: James French
Phone: 734-324-7114
Email: jfrench@wyan.org

Superintendent of Finance & Informational Systems: Lisa Brendle
Phone 734-324-7117
Email: lbrendle@wyan.org

Current rates, customer reports, and other information about Wyandotte Municipal Services may be found online at the WMS website.

Bill Payment Locations

Wyandotte City Hall, First Floor, 3131 Biddle Avenue, Wyandotte
Downriver School Employees Credit Union, 14170 Pennsylvania, Southgate
Wyandotte Community Federal Credit Union, 4500 Biddle Avenue, Wyandotte

For your convenience, a 24 hour drop box is also located on Biddle Avenue in front of Wyandotte City Hall, 3131 Biddle Avenue, Wyandotte. Payments made to this drop-box will be posted to your account on the following business day.

Outages

In the event a power outage, cable outage, or water main break, please call 734-324-7190. 

What to do if you see a downed power line:

• Stay away from the lines, and keep children and pets inside.
• Assume that all downed power lines are energized and stay away.
• Report the downed lines at 734-324-7190.
• If you think the downed lines pose an immediate hazard to the public, call 911.
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